Self Storage FAQ (Kingston, MA)
Get quick answers about storage at Jones River Storage in Kingston, MA including unit sizes, climate-controlled options, security, access hours, and how to reserve a unit online.
Tenant access hours: 7:00 AM – 10:00 PM (7 days/week)
Address: 26 Wapping Road, Kingston, MA 02364 (inside the Jones River Industrial Park on Route 106)
Call or Text Phone Number: (781) 585-9486
Reserve online: Reserve a storage unit
Tip: use the accordion below to jump to the FAQs.
What size storage unit do I need?
It depends on what you’re storing. As a quick guide: a small unit fits boxes and seasonal items; medium units fit apartment or small home contents; large units fit multiple rooms or business inventory. Use our unit size guide to pick the right size for your needs.
Do you offer indoor storage in Kingston MA?
Yes—Jones River Storage offers indoor self storage in Kingston, MA with convenient access hours.
Are your storage units climate controlled?
Yes. Our indoor facility includes climate-controlled storage options for sensitive items like furniture, electronics, photos, and documents. Climate-controlled storage helps protect belongings from temperature swings and humidity.
What security measures do you have?
We use modern security features and access controls to help protect tenant belongings. Only authorized tenants with active accounts may enter during access hours. Keep your unit locked at all times and report anything unusual to management immediately.
What are your storage access hours?
Tenants can access their storage units 7 days a week from 7:00 AM to 10:00 PM.
How do I access the building after I rent a unit?
After you sign your lease and make your first payment, you’ll receive a unique numeric door access code. Keep your code private and do not share it with anyone.
Can I share my door access code or let others use my account?
No. Your access code is for your use only. Do not share it or give access to others. You are responsible for activity under your account and any damage caused by unauthorized access.
Do you provide carts or dollies?
Yes—carts are available for tenant use while you’re on-site. Please return carts to the lobby immediately after use.
Can I leave items in hallways or block access?
No. Keep hallways clear at all times. Do not leave items unattended in the hallways or outside your unit.
What items are prohibited in storage units?
Do not store flammable or hazardous materials, explosive items, illegal items, compressed gas, fuel, paint thinner, motor oil, perishable food, plants, animals, or anything that could attract pests. If you’re unsure, ask the office before storing it.
Do you allow smoking or open flames?
No smoking or open flames are allowed anywhere in the facility. This includes candles, propane heaters, or any other flame-producing items.
Can I stay overnight or live in my storage unit?
No. Overnight stays and living in a storage unit are not allowed.
Is overnight parking allowed?
Overnight parking is not allowed. Contact the office if you have questions about parking while loading and unloading.
When is rent due and how can I pay?
Rent is due monthly. We offer convenient online payments and you can contact our office to set up autopay and confirm accepted payment methods.
What happens if my payment is late?
Late fees and other enforcement actions may apply according to your lease and state law. Access may be suspended and the unit may be overlocked until the account is current.
How do I move out and end my lease?
To move out, empty your unit completely, remove your lock, and notify the office. We may request a photo of the empty unit to confirm it is clear.